All Systems Operational

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Routine server maintenance
Please note: Inxmail performs client, server and infrastructure updates during regular maintenance slots. Maintenance slots are scheduled between 5:30 and 7:30 AM on Thursdays. On average a downtime of approximately 10 minutes can be expected.

Unscheduled downtime
Temporary restrictions outside our maintenance slots will occur very rarely. We are constantly improving the performance and reliability of our systems.
Still, it is important to us that you know in case there should be any limitations.

This status page informs you about temporary restrictions of our programs. Subscribe to our RSS or Atom feed to be up to date or see the online help for more information.

Uptime over the past 90 days. View historical uptime.
Newsletters & campaigns ? Operational
90 days ago
100.0 % uptime
Today
Web interface ? Operational
90 days ago
100.0 % uptime
Today
Inxmail Professional Operational
90 days ago
99.99 % uptime
Today
Client ? Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Transactional mails & mail relay ? Operational
90 days ago
99.98 % uptime
Today
Web interface ? Operational
90 days ago
99.95 % uptime
Today
Mail relay Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 16, 2025

No incidents reported today.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Features "Action", "Modules" and "target groups" impacted on Inxmail New Xperience and Inxmail Plattform
Resolved - Our technical teams have isolated the issue and the error has been resolved for most accounts.
The "action" feature on individual accounts may only be available again from Tuesday onwards.
Jun 13, 13:48 CEST
Update - Our technical teams have identified the root cause and are finalising the fix for the "actions" feature.
Once again we apologise for the inconvenience and thank you for your patience and understanding.
Jun 13, 09:13 CEST
Update - We continue to work on a solution for our "action feature"
Jun 12, 17:00 CEST
Identified - We were able to isolate the issue and the availability of the features "modules" and "target groups" has been restore.
We are currently working on the feature "action".
We apologise for the inconvenience and thank you for your patience
Jun 12, 13:22 CEST
Investigating - You may be experiencing some difficulties when setting up new mailings or actions in Inxmail New Xperience and Inxmail Plattform.
This is manifested by the features "action" (Aktionen), "modules" (Bausteine) and "target groups" (Zielgruppen) being shown as unavailable or blank.
Integrations using "actions" may also be impacted.
Our technical teams are working on a solution.

Important!
Existing and already programmed mailings and actions are running smoothly.
Inxmail Professional, Inxmail Commerce and Inxmail Mail Relay are not impacted.

Please contact your account manager to assist you if needed.
Jun 12, 10:46 CEST
Automatic Incident
Resolved - The issue has been resolved. For further details please contact support@inxmail.de
Jun 13, 02:56 CEST
Investigating - Our monitoring is reporting service interruptions across one or several components. We are investigating the issue and will update you as soon as possible. We apologize for the inconvenience.
Jun 13, 02:43 CEST
Jun 12, 2025
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Inxmail New Xperience / Inxmail Platform - Timings in Flows
Resolved - Thank you for your patience. The issue has been resolved.
Jun 6, 13:47 CEST
Identified - The root cause as well as the few accounts affected have been identified. We are currently working on a solution.
Jun 6, 11:27 CEST
Investigating - We experience briefly some technical difficulties on 05.06.2025 between 16:00 and 16:30 CEST in Inxmail New Xperience and Inxmail Platform. Our system are up and running but previously scheduled timings in our "Flows" feature may have been impacted. Our teams are currently investigating and we will keep you updated.
Jun 5, 16:00 CEST
Jun 5, 2025
Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

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