Update - Our technical teams continue to work on a permant solution for the few customers still impacted.
We apologise for the inconvenies and challenges this has caused.
Our next Update will be tomorrow 16.10.2026 at 9:00 CEST

Oct 15, 2026 - 17:50 CEST
Update - The work of our technical teams is ongoing.
Thank you for your cooperation.

Oct 15, 2026 - 15:55 CEST
Update - We are still working on the situation as the problem has not been fully resolve.
Thank you for your understanding.

Oct 15, 2026 - 14:19 CEST
Identified - Our technical teams have confirmed that only a very restrictive customer group are impacted.
A bug fix will be deployed by 14:00 CEST.
We thank you for your patience.

Oct 15, 2026 - 12:50 CEST
Update - Our technical teams have confirmed that only a very restrictive customer group are impacted.
A bug fix will be deployed by 14:00 CEST.
We thank you for your patience.

Oct 15, 2026 - 12:49 CEST
Investigating - Some mailings containing content containers and links or buttons may fail to render correctly.
Our technical teams are informed and working on resolving the issue.

Please note: existing elements (containers, links and/or buttons) are impacted. Newly inserted element will work as expected and can be substituted for broken elements.

Oct 15, 2026 - 11:14 CEST

About This Site

Routine server maintenance
Please note: Inxmail performs client, server and infrastructure updates during regular maintenance slots. Maintenance slots are scheduled between 5:30 and 7:30 AM on Thursdays. On average a downtime of approximately 10 minutes can be expected.

Unscheduled downtime
Temporary restrictions outside our maintenance slots will occur very rarely. We are constantly improving the performance and reliability of our systems.
Still, it is important to us that you know in case there should be any limitations.

This status page informs you about temporary restrictions of our programs. Subscribe to our RSS or Atom feed to be up to date or see the online help for more information.

Newsletters & campaigns Degraded Performance
Web interface Degraded Performance
Inxmail Professional Operational
Client Operational
API Operational
Transactional mails & mail relay Operational
Web interface Operational
Mail relay Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

Unresolved incident: Rendering ssues with some mailing in Inxmail New Xperience or Inxmail Platform.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Resolved - Dispatch has been restore to normal.
We apologise for the slight delays you may have incurred.

Oct 13, 14:06 CEST
Monitoring - The issue has been resolved.
The build-up queues are going down. Time delays will be resolved shortly.
Thank you for your understanding

Oct 13, 12:06 CEST
Investigating - We are currently experiencing some delays for mailing dispatches across all products.
Our technical teams have been informed and are working on resolving the issue.

Please watch this page for further updates.
Thank you for your understanding.

Oct 13, 10:50 CEST

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.