Dispatch delays across all our products

Incident Report for Inxmail System

Resolved

Our systems are back up to full performance. You should no longer be experiencing above average delays.
Our technical teams have implemented additional monitoring and will be reviews todays data and implement additional preventive steps.
We would like to apologies for the inconveniences caused and thank you for your understanding.
Posted Oct 29, 2026 - 14:35 CET

Update

We are seeing improvement on our queues and continue to work on resolving the issue.
Thank you for your patience.
Posted Oct 29, 2026 - 13:55 CET

Monitoring

We are currently experiencing dispatch delays of up to 45min across all our products.
No campaign or transactional mails are lost. They are being queued and will be sent out.

We apologise for inconvenience caused.
Posted Oct 29, 2026 - 07:30 CET
This incident affected: Inxmail Professional (Client, API), Newsletters & campaigns (Web interface), and Transactional mails & mail relay (Web interface, Mail relay, API).